University of Moncton

  Faculty of Business Administration

 

 

 

Salem Y. Lakhal , Ph.D. 

 

 

ADGO6431   O PERATIONS M ANAGEMENT

SYLLABUS

 

 

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Assignments*

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Spring 2005

NOTE: This syllabus is subject to change

Instructor

Dr. Salem Y. Lakhal

Faculty of Business administration, Room MAD 342 ( lakhals@umoncton.ca )

Tel: (506) 858 4601


http://administration.umoncton.ca/lakhals

GENERAL INFORMATION

·    Session: Spring-Summer 2005

·    Number of credits: 3

·    Intended for: Students at the Masters level

·    Professor: Salem Y. Lakhal, Ph.D.

·    Office: MAD 432

·     Telephone: (506) 858 4601
   E-mail: lakhals@umoncton.ca

·    Consultation hours: 6 hrs / week (see course website for schedule)

· Web address for course: www.administration.umoncton.ca/lakhals

 

Introduction

The objective of this course, for students in general, those who wish to specialise in this field or those planning to start their own businesses is to teach the principal aspects in the application of operations management in manufacturing or services as well as a multitude of organisational tools, planing and regulating that allow to meet the objectives of this important function.    Through the use of a systemic approach, we will examine the production system and its underlying systems, while studying their relations and interdependence and how they contribute to the definition of a strategy for a business.  The following underlying systems will be examined: planning and regulating production and stocks, quality, facilities, project management and sequencing.

 

Course goals

This course will assist students with the following: 
1. Understanding operations management within the corporate context, 
2. Initiating students to the principal concepts of operations management, 
3. Familiarizing students with the principal approaches, methods and techniques used in operations management, 
4.
Applying the principal concepts of operations management to the service sector, 
5. Formalising and structuring of major problems in operations management, 
6. Identifying the situations where these types of problems are found, 
7. Resolving these problems by using the appropriate tools,
8. Interpreting the results obtained in the context of a business

 Students  

This course is intended for students at the Masters level.

The following tools are standard in practice and will be used in this course:

 • Graphs (charts) and heuristics; 
 • Basic notions of probabilities; 
 • Micro computing and particularly, Excel, WinQSB. 

The students will use their knowledge in finance, marketing, accounting and management.

Grading    

Evaluation

Percentage

Comments

On-line tests, quizzes, exercises and assignments

25 %

 

Perseverance, progress and participation

10 %

 

Mid semester exam

25 %

 

Final exam Or Research paper Topics

40 %

 

 

  

 

Total

100 % 

 

 

Scale: (anticipated)

Mark

Notes

A+ 

96 - 100

A- ; A 

90 - 96 

B+ 

87 - 90

B- ; B+ 

80 - 85

C+ 

75 - 80

70 - 75

< 70

 

 

Course Policies and Procedures

Assignments

Students have to do assignments and handle them to the class. On the due date, several students are randomly chosen to submit their work to be graded.

Unless otherwise stated, a penalty of 10 % per day will be applied to all assignments that are not handed in on time. After being late for 5 days (Saturdays, Sundays and holidays included) an assignment will no longer be accepted.

 


Textbooks and web site

Mandatory Documents

The course webpage, on which you will find all the necessary information (overhead pages, reading references, exercises, certain software used) is accessible at the following web address: www.administration.umoncton.ca/lakhals

Support Documents

Karajewski & Larry P. Ritzman, Operations Management: Strategy and Analysis, Prentice Hall, sixth edition.

Course Schedule

The students prepare by reading the chapters, completing the required assignments and asking their questions during the designated available times.
The students are also responsible for consulting the course website for readings and work assignments.

 

  • 1. OPERATIONS STRATEGY  ( chapters 1 & 2)
  • 2. FORCASTING   (chapter 12)
  • 3. LOCATION (chapter 9)
  • 4. LAYOUT (chapter 10)
  • 5. AGGREGATE PLANNING (chapter 14)
  • 6. RESOURCE PLANNING  (chapter 15)
  • 7. INVENTORY MANAGEMENT  (chapter 13 and Supplement E)
  • 8. SCHEDULING (17)
  • 9. TOTAL QUALITY MANAGEMENT (chapter 6)
  • 10. SUPPLY CHAIN MANAGEMENT (chapter 6)

 

Final comments

To help you to prepare and succeed your exam please note the followings:

1)      The Operation Management is a quantitative course and I know that in the class, probably, there are persons without a quantitative profile. The exam will be similar to the assignments.

2)      You have not to memorize mathematical formulas, you should only understand how to apply them and during the exam you can use a personnel formulas sheet.

3)      If I were you I will start by reviewing the lecture notes, redo the assignments, do the solved problems, read the chapters Highlights and understand the signification of the Key Terms at the end of each chapter.

4)       As some of you will note, I will stress a logical and systematic approach to problems and problem solving rather than focusing on the absolute numeric answers.

 

 

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